Gaming Haven Privacy Policy

Last updated: May 7, 2026

This Privacy Policy explains how Gaming Haven collects, uses, shares, and protects your personal information when you visit our website, make a purchase, contact us, or choose to receive text messages from us. We value your privacy and use your information to provide reliable service, secure payments, order fulfillment, and responsive support.

Information We Collect

We may collect information you provide directly (for example, when you place an order, create an account, subscribe to updates, or contact support), as well as information collected automatically when you use our site.

Types of Information

  • Contact information (such as name, email address, shipping/billing address, and phone number).
  • Order and transaction information (such as items purchased, order status, payment confirmation details from our payment processors, and shipping/tracking details).
  • Account information (such as login details if you create an account, and preferences you choose).
  • Customer support information (such as messages you send to us, and details needed to resolve a request).
  • Device and usage information (such as IP address, browser type, device identifiers, and pages viewed) collected through cookies and similar technologies.
  • SMS opt-in information (such as your mobile number, your opt-in status, and your consent records if you choose to receive text messages).

How We Use Your Information

  • Process and fulfill orders, including payment processing, shipping, delivery, and returns.
  • Provide customer service and respond to your requests.
  • Send transactional communications (such as receipts, order confirmations, and shipping updates).
  • Maintain the security of our website, prevent fraud, and protect our customers and business.
  • Improve our products, services, and website experience.
  • Send marketing communications (including promotional emails and SMS messages) only where permitted and based on your choices/opt-in (you can opt out at any time).
  • Comply with legal obligations and enforce our terms.

How We Share Information

We share personal information only as needed to operate our business—for example, with service providers who help us process payments, fulfill orders, provide website hosting/analytics, and deliver customer support. These providers are permitted to use personal information only to perform services for us and must protect it.

No Mobile Opt-in Data Will Be Shared. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories of sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may also share information (a) to comply with law, regulation, or legal process, (b) to protect the rights, safety, and security of our customers and business, or (c) in connection with a merger, acquisition, financing, or sale of some or all of our business, subject to appropriate confidentiality protections.

SMS/Text Messaging (Marketing, Order Updates & Customer Care)

If you choose to receive SMS (text) messages from Gaming Haven, we may send marketing and promotional messages (such as new discounts, restocks, and time-sensitive offers), as well as transactional and customer care messages (such as order updates, shipping/delivery notifications, and support responses). You will only receive SMS messages if you actively opt in (for example, by providing your mobile number and checking an unchecked consent box on our website forms). Consent is not a condition of purchase.

Message frequency may vary, up to 6 messages per month. Message and data rates may apply.

To opt out at any time, reply STOP or UNSUBSCRIBE. After you opt out, you will no longer receive SMS messages from that program unless you re-subscribe.

For help, reply HELP or contact Gaming Haven Support at 877-321-3079.

Your Choices

  • Email marketing: You can unsubscribe using the link in our emails.
  • SMS (including marketing): You can opt out at any time by replying STOP or UNSUBSCRIBE as described above.
  • Cookies: You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.
  • Account information: If you have an account, you may be able to review or update certain information through your account settings.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Children's Privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the "Last updated" date above. Your continued use of our site after an update means you accept the updated policy.